MB
Masizakhe B
1 reviews | Active since Oct 2025
14 Apr 2026, 18:18
HORRIBLE SERVICE
I had a bad experience with the a few years back and they pretend to attend to your query and just ignore you afterwards, they deducted money for damages and said the would send pervious pictures and never did at avis in beacon bay east London
Helpful (0)
Replies (5)0
Replies (5)
Avis's replyOfficial
14 Apr 2026, 19:19Good day, Masizakhe.
We sincerely apologise for the experience you have had.
Kindly provide us with your rental agreement number so that we may escalate your concerns to the relevant team for investigation and feedback.
Kind regards,
AVIS Southern Africa
We sincerely apologise for the experience you have had.
Kindly provide us with your rental agreement number so that we may escalate your concerns to the relevant team for investigation and feedback.
Kind regards,
AVIS Southern Africa
Avis's reply14 Apr 2026, 19:19
Official
Good day, Masizakhe.
We sincerely apologise for the experience you have had.
Kindly provide us with your rental agreement number so that we may escalate your concerns to the relevant team for investigation and feedback.
Kind regards,
AVIS Southern Africa
We sincerely apologise for the experience you have had.
Kindly provide us with your rental agreement number so that we may escalate your concerns to the relevant team for investigation and feedback.
Kind regards,
AVIS Southern Africa
MB
Masizakhe B's updateReviewer Update
14 Apr 2026, 20:08here is the case number( Case: HSESyB, ***) and the person who was supposed to attend to it was Lihle Myoli who escalated it to her manager supposedly
MB
Masizakhe B's update14 Apr 2026, 20:08
Reviewer Update
here is the case number( Case: HSESyB, ***) and the person who was supposed to attend to it was Lihle Myoli who escalated it to her manager supposedly
Avis's replyOfficial
15 Apr 2026, 11:28Good day, Masizakhe.
Thank you for providing the case reference number.
Kindly note that in order for us to trace the booking and escalate your concerns to the relevant branch for investigation, we require the rental agreement number linked to the booking.
Please share the rental agreement number at your earliest convenience so that we may proceed further.
Kind regards,
AVIS Southern Africa
Thank you for providing the case reference number.
Kindly note that in order for us to trace the booking and escalate your concerns to the relevant branch for investigation, we require the rental agreement number linked to the booking.
Please share the rental agreement number at your earliest convenience so that we may proceed further.
Kind regards,
AVIS Southern Africa
Avis's reply15 Apr 2026, 11:28
Official
Good day, Masizakhe.
Thank you for providing the case reference number.
Kindly note that in order for us to trace the booking and escalate your concerns to the relevant branch for investigation, we require the rental agreement number linked to the booking.
Please share the rental agreement number at your earliest convenience so that we may proceed further.
Kind regards,
AVIS Southern Africa
Thank you for providing the case reference number.
Kindly note that in order for us to trace the booking and escalate your concerns to the relevant branch for investigation, we require the rental agreement number linked to the booking.
Please share the rental agreement number at your earliest convenience so that we may proceed further.
Kind regards,
AVIS Southern Africa
MB
Masizakhe B's updateReviewer Update
15 Apr 2026, 20:29E***
MB
Masizakhe B's update15 Apr 2026, 20:29
Reviewer Update
E***
Avis's replyOfficial
15 Apr 2026, 23:14Good day Masizakhe,
Thank you for providing the rental agreement number. We apologise for the inconvenience caused. Your matter has been escalated to the relevant team for investigation. We will revert once feedback is received.
Thank you for providing the rental agreement number. We apologise for the inconvenience caused. Your matter has been escalated to the relevant team for investigation. We will revert once feedback is received.
Avis's reply15 Apr 2026, 23:14
Official
Good day Masizakhe,
Thank you for providing the rental agreement number. We apologise for the inconvenience caused. Your matter has been escalated to the relevant team for investigation. We will revert once feedback is received.
Thank you for providing the rental agreement number. We apologise for the inconvenience caused. Your matter has been escalated to the relevant team for investigation. We will revert once feedback is received.