TK
Toka K

1 reviews | Active since Jan 2023

18 Jan 2023, 15:55

Horrible service!

Such disappointing service from Avis sandton, my husband’s car has gone in for repairs and we requested insurance for a hired vehicle we were meant to collect it on the 17th of Jan however no vehicles available even then he overheard a conversation by another client he waited a good 30min with absolutely no assistance, I have called the sandton office since this morning and no answer a kind lady from the contact centre has tried her best to help us however she is in the same position as us and has no idea what’s happening!!!

0
Replies (3)
Avis
Avis's reply18 Jan 2023, 16:30
Official
 Hi Toka, thank you for writing to us, we are very sorry for the inconvenience caused to you by this. We are following up on your matter. 

Thank you.
The Avis Team 
TK
Toka K's update19 Jan 2023, 10:52
Reviewer Update
Thank you so much for the assistance Lebo from the sandton branch has been extremely helpful. She had gone the extra mile by providing her personal contact numbers to us. Thank you so much for the help
Avis
Avis's reply20 Jan 2023, 08:15
Official
You most welcome Thoka, we glad you now sorted. Let us know if you need anything further.

Thank you.
The Avis Team