MP
Mpho P
1 reviews | Active since Feb 2020
24 Jul 2025, 07:51
Horrible place to rent a car
As you have seen and heard from other reviewers, stay away from Avis Centurion ! They will never give you your deposit back. . It’s been 2 weeks with no communication from them. When I call, no one has an answer. Rather go rent at Hertz because they give good customer service there and you get your deposit back in 3 days. Avis is pathetic
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Replies (1)
Avis's replyOfficial
24 Jul 2025, 08:35Dear Mpho,
Thank you for taking the time to share your experience. We apologize for the inconvenience and frustration you've encountered.
This is certainly not the level of service we aim to provide. To assist you further, could you please send us the Rental agreement number.
Once we receive this information, we will prioritize your case and provide you with an update as soon as possible.
We appreciate your patience and the opportunity to make this right.
Kind Regards
The Avis Team
Thank you for taking the time to share your experience. We apologize for the inconvenience and frustration you've encountered.
This is certainly not the level of service we aim to provide. To assist you further, could you please send us the Rental agreement number.
Once we receive this information, we will prioritize your case and provide you with an update as soon as possible.
We appreciate your patience and the opportunity to make this right.
Kind Regards
The Avis Team
Avis's reply24 Jul 2025, 08:35
Official
Dear Mpho,
Thank you for taking the time to share your experience. We apologize for the inconvenience and frustration you've encountered.
This is certainly not the level of service we aim to provide. To assist you further, could you please send us the Rental agreement number.
Once we receive this information, we will prioritize your case and provide you with an update as soon as possible.
We appreciate your patience and the opportunity to make this right.
Kind Regards
The Avis Team
Thank you for taking the time to share your experience. We apologize for the inconvenience and frustration you've encountered.
This is certainly not the level of service we aim to provide. To assist you further, could you please send us the Rental agreement number.
Once we receive this information, we will prioritize your case and provide you with an update as soon as possible.
We appreciate your patience and the opportunity to make this right.
Kind Regards
The Avis Team