CC
Christel C
1 reviews | Active since Aug 2022
09 Dec 2024, 21:02
Horrible Payback service at Avis Menlyn
Rented a vehicle through my insurance had to pay in cash because I did not have a credit card, for the deposit. I was told I would, I will be paid back within 5 to 7 working days! Their vehicle was returned on the 25 the of November 2024. I have spoken to great people but got no definable answers just promises... And still no payment!!!!!
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Replies (1)
Avis's replyOfficial
11 Dec 2024, 08:21Hi Christel,
Thank you for your feedback,
Kindly note that we have processed the refund to your account, we do apologize for the delay in processing your refund as we did not have your banking details we could not refund timeously.
The refund amount will reflect in your account within 5-7 working days.
We do apologize for any inconvenience that this may have caused to you.
Thank you.
Avis Team.
Thank you for your feedback,
Kindly note that we have processed the refund to your account, we do apologize for the delay in processing your refund as we did not have your banking details we could not refund timeously.
The refund amount will reflect in your account within 5-7 working days.
We do apologize for any inconvenience that this may have caused to you.
Thank you.
Avis Team.
Avis's reply11 Dec 2024, 08:21
Official
Hi Christel,
Thank you for your feedback,
Kindly note that we have processed the refund to your account, we do apologize for the delay in processing your refund as we did not have your banking details we could not refund timeously.
The refund amount will reflect in your account within 5-7 working days.
We do apologize for any inconvenience that this may have caused to you.
Thank you.
Avis Team.
Thank you for your feedback,
Kindly note that we have processed the refund to your account, we do apologize for the delay in processing your refund as we did not have your banking details we could not refund timeously.
The refund amount will reflect in your account within 5-7 working days.
We do apologize for any inconvenience that this may have caused to you.
Thank you.
Avis Team.