mM
malesedi M
1 reviews | Active since Feb 2023
02 Feb 2023, 12:37
Horrible Car rental service!!!
You have been holding my deposit for 6 weeks !!!! I returned the car 23 December 2022, today is 2/2/23 . Why are you not unfreezing my money its JANUARY YOU CANT KEEP MY MONEY WHEN I HAVE RETURNED YOUR CAR 6 WEEKS AGO, IM CALLING EVERYDAY AND IM TOLD ITS 48 HRS TO RELEASETHE MONEY!! You running a ***** company and it shows , Soweto branch is even worse when it comes to answering their calls !
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Replies (3)0
Replies (3)
Avis's replyOfficial
02 Feb 2023, 13:33Hi Malesedi,
Thank you for writing to us.
Please provide your rental agreement number so we can assist with your enquiry.
Avis Team
Thank you for writing to us.
Please provide your rental agreement number so we can assist with your enquiry.
Avis Team
Avis's reply02 Feb 2023, 13:33
Official
Hi Malesedi,
Thank you for writing to us.
Please provide your rental agreement number so we can assist with your enquiry.
Avis Team
Thank you for writing to us.
Please provide your rental agreement number so we can assist with your enquiry.
Avis Team
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malesedi M's updateReviewer Update
04 Feb 2023, 10:38***
mM
malesedi M's update04 Feb 2023, 10:38
Reviewer Update
***
Avis's replyOfficial
06 Feb 2023, 08:38Hi Malesedi,
Thanks for the details.
Our team sent a request to the bank to confirm if the deposit is still on hold or if it was released. The bank returned to us and confirmed that no amount is pending in your account for Avis. This means that the deposit was automatically released to your available balance.
Avis Team
Thanks for the details.
Our team sent a request to the bank to confirm if the deposit is still on hold or if it was released. The bank returned to us and confirmed that no amount is pending in your account for Avis. This means that the deposit was automatically released to your available balance.
Avis Team
Avis's reply06 Feb 2023, 08:38
Official
Hi Malesedi,
Thanks for the details.
Our team sent a request to the bank to confirm if the deposit is still on hold or if it was released. The bank returned to us and confirmed that no amount is pending in your account for Avis. This means that the deposit was automatically released to your available balance.
Avis Team
Thanks for the details.
Our team sent a request to the bank to confirm if the deposit is still on hold or if it was released. The bank returned to us and confirmed that no amount is pending in your account for Avis. This means that the deposit was automatically released to your available balance.
Avis Team