PJ
Patricia J
1 reviews | Active since Mar 2009
04 Dec 2022, 10:52
Holding Deposit with no reason
I rented a car from Avis in October and paid the R2500 cash deposit. I gave back the car with a full tank of petrol and washed. I have till now a month already not received my deposit back, after numerous e mails they advised the deposit was paid back a week ago yet it is still not reflecting in my account. Poor customer service, they purposely delay the payback. I need my money back!
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Avis's replyOfficial
07 Dec 2022, 16:14Hi Patricia,
Please note that the refund was delayed as the banking details provided were incorrect and we had to reprocess to the correct banking details, we do apologize for the delay and the inconvenience that this may have caused to you.
Avis Team
Please note that the refund was delayed as the banking details provided were incorrect and we had to reprocess to the correct banking details, we do apologize for the delay and the inconvenience that this may have caused to you.
Avis Team
Avis's reply07 Dec 2022, 16:14
Official
Hi Patricia,
Please note that the refund was delayed as the banking details provided were incorrect and we had to reprocess to the correct banking details, we do apologize for the delay and the inconvenience that this may have caused to you.
Avis Team
Please note that the refund was delayed as the banking details provided were incorrect and we had to reprocess to the correct banking details, we do apologize for the delay and the inconvenience that this may have caused to you.
Avis Team