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boitumelo M
1 reviews | Active since Jun 2018
09 Apr 2026, 19:56
holding deposit
Avis immediately reserves your funds when you collect the car and you are told that the funds will be back after 3-4 days now 2 weeks later im still waiting and the funds are pending on my APP.You want people to forget about the money when you take it.I cannot wait for the funds to automatically reverse after 30 days when you guys were able to take it immediately.Please dont refer me to FNB when you debited my account.the amount is pending ,im telling you
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Replies (3)
Avis's replyOfficial
10 Apr 2026, 11:25Good day Boitumelo,
We sincerely apologise for the inconvenience caused regarding the pending deposit amount.
Kindly provide your rental agreement number so that we may escalate your query to the relevant team for urgent investigation and feedback.
We will revert once feedback is received.
Kind regards,
Avis Southern Africa
We sincerely apologise for the inconvenience caused regarding the pending deposit amount.
Kindly provide your rental agreement number so that we may escalate your query to the relevant team for urgent investigation and feedback.
We will revert once feedback is received.
Kind regards,
Avis Southern Africa
Avis's reply10 Apr 2026, 11:25
Official
Good day Boitumelo,
We sincerely apologise for the inconvenience caused regarding the pending deposit amount.
Kindly provide your rental agreement number so that we may escalate your query to the relevant team for urgent investigation and feedback.
We will revert once feedback is received.
Kind regards,
Avis Southern Africa
We sincerely apologise for the inconvenience caused regarding the pending deposit amount.
Kindly provide your rental agreement number so that we may escalate your query to the relevant team for urgent investigation and feedback.
We will revert once feedback is received.
Kind regards,
Avis Southern Africa
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boitumelo M's updateReviewer Update
10 Apr 2026, 21:55***
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boitumelo M's update10 Apr 2026, 21:55
Reviewer Update
***
Avis's replyOfficial
12 Apr 2026, 11:26Good day,
Thank you for providing the rental agreement number. We apologise for the inconvenience caused. Your matter has been escalated to the relevant team for investigation. We will revert once feedback is received.
Thank you for providing the rental agreement number. We apologise for the inconvenience caused. Your matter has been escalated to the relevant team for investigation. We will revert once feedback is received.
Avis's reply12 Apr 2026, 11:26
Official
Good day,
Thank you for providing the rental agreement number. We apologise for the inconvenience caused. Your matter has been escalated to the relevant team for investigation. We will revert once feedback is received.
Thank you for providing the rental agreement number. We apologise for the inconvenience caused. Your matter has been escalated to the relevant team for investigation. We will revert once feedback is received.