Holding deposit

<p>if ever you want to hire a car, do NOT choose Avis! For the third time I have had to phone them to release the holding deposit on my account, this after I rented a car almost a month ago! The excuse..... Did I rent using a Cheque card, because this is always a problem! Sorry Avis, if this is a problem, you should inform people about this when you put the deposit through on the card!!! I have also been phoning for a week, asking that the hold is released immidiately and that a Snr manager contacts me in this regard. This never happens!!! This is a complete breach of contract on your side! What should I do? Wait till Christmas until u release the holding deposit,??? I am seeking legal advise in this regard as this is the third time I am picking up this issue and in my eyes, warrants an investigation! What happens if people don't pick up that you are not releasing the money? And what type of customer service are you offering if you can't get a manager to phone a client back??? Or are there no managers????</p>