JB
Julie B

1 reviews | Active since Oct 2018

28 Nov 2024, 09:29

Hidden Costs Beware

I booked a one way car hire from Budget/Avis from George to Plett. Online quote about R550. Returned car same day having driven all of 91 kms. I have emailed Budget TWICE and have tried to access the invoice on their website THRICE. I would just like to understand how we got from an online quote of R550 to a debit of R1282. How difficult can it be to send an invoice?

0
Replies (1)
Avis
Avis's reply29 Nov 2024, 08:21
Official
Dear Julie,

Thank you for getting in touch with us. 

Please note that your emailed is blocked as the PDF you attached is encrypted. 

We have emailed you a copy of the invoice with a breakdown of the charges. 

Best Regards, 
The Avis Team