AP
Aysha P

1 reviews | Active since May 2009

01 Sept 2015, 14:34

Guess What? Another Car Broken Down

So since my last complaint, I received another vehicle from this branch and here we are again... because the car is sitting under our shed broken down... So here I am, the fool again paying for a broken down car AND another means of transport. So before I call and make a big thing out of this, I send an email to Russell Rankin - Branch Manager at Avis Sandton Gautrain - only for to pass the buck on his busted up car. <br> <br> To say I'm disappointed is mild, I never expected this from Avis, do you not check your fleet? I'm wondering, should I cancel my Minilease with Avis and move on to Europcar.... <br> <br> Or should I just warn people off Avis Gautrain..... either way this is very frustrating.

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Replies (1)
Avis
Avis's reply01 Sept 2015, 14:38
Official
Hello aysha,

Thank you for your post.

We have escalated your complaint to our Regional Manager who will resolve your complaint posted.

Kind Regards
Avis Team

Best regards,