Give me my money

Item: Avis
Rating: 1
Author: Andisiwe M

Avis is giving me run around for my money, its past 7 working days and you are requesting bank confidential information to follow up, i am not giving you my full card information. Tell me why my money hasnt been released from hold, the bank cant help me because you havent done anything on your end to give communication to release my money. Fix this

Helpful (0)

Replies (5)

Avis's replyOfficial

01 Nov 2022, 09:11

Hi Andisiwe,

Thank you for writing to us.

Please provide your rental agreement number so we can assist you.

Avis Team

Avis's reply01 Nov 2022, 09:11

Official

Hi Andisiwe,

Thank you for writing to us.

Please provide your rental agreement number so we can assist you.

Avis Team

Avis's replyOfficial

01 Nov 2022, 16:23

Hi Andisiwe,

Thanks for the details.

Please be advised that we have sent a request to the banks so they can advise if the deposit is still on hold or if it was released. We will revert to you once we have feedback from the bank.

Avis Team

Avis's reply01 Nov 2022, 16:23

Official

Andisiwe M's updateReviewer Update

03 Nov 2022, 17:38

Any feedback?

Andisiwe M's update03 Nov 2022, 17:38

Reviewer Update

Any feedback?

Avis's replyOfficial

07 Nov 2022, 09:04

Hi Andisiwe,

Thanks for your patience.

Please be advised that according to the bank the deposit/authorisation is no longer on hold. This means the hold was automatically released to your available balance.

Avis Team

Avis's reply07 Nov 2022, 09:04

Official

Andisiwe M's updateReviewer Update

10 Nov 2022, 11:04

Sorted. Thanks for the help

Andisiwe M's update10 Nov 2022, 11:04

Reviewer Update

Sorted. Thanks for the help