Give AVIS a second chance

A few weeks ago, I wrote a review regarding AVIS South Africa about the refund of my deposit. AVIS customer care actually contacted me after several emails and phone calls. They restored my trust with their helpful and professional client care staff. However, AVIS needs to find better ways to inform their clients. Communication is a big problem with AVIS. Their contracts are complicated and take forever to read. They should simplify their contracts so that the average Joe can understand them. These are suggestions they should look at. Despite all the frustration, I want to thank the AVIS staff and AVIS Rustenburg staff for their help and patience with me. The staff is great, but AVIS has too much red tape for them to achieve greater heights. In the future, I will give AVIS a second chance.