TM
Tanya M

1 reviews | Active since Oct 2019

18 Nov 2019, 12:07

Getting my deposit and then loosing it again?

Good services when it came to the drivers.

One problem.

Just can't get hold of the people that have to give me my deposit back for the 2nd time...confusing I know. Let me explain. Here is the email that I wrote. No response on it.

Good day,

I phone last week Friday(08/11) about my money(deposit) that was not yet returned to my account. The accounted then responded and said they were on it.The accounted then said If I do not receive my money by Monday(11/11) I should phone back.

Then I did recieve my money (13/11)

Now suddenly it is out of my account again. The exact amount? (15/11)

Maybe it was an error...

It was very weird that I had to give my card number again when the accounted asked for it, but now that means they have access to my account that makes me feel very uncomfortable and afraid that if they can put my money in and out of my account like this,then what else can they do?

If the accounts department can just phone me please just to explain to me.

I would appreciate it. Kind regards Tanya

Not a bad email right? I received no response. R1080 is alot of money just to disappear...

I am very upset. If we can sort this out I will give a better rating.

Please phone me ***.

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