Frustration

<p>On the 18th of May I rented a car (***) from Avis, the OR Tambo Int. Airport; great service I recieved from their agent (20255) and later extended teh car with a day. Car was returned in the same good condition, with full tank and only on the first did I see the transactions for Avis off on my account; so I check my emails and I don't see an e-mail with an invoice or anything that alludes to such then I check my account; instead of Avis deduction money from the amount thatwas put on hold when I rented the car, a separate amount was deducted BUT the amount that's been on hold is STILL on hold which means I don't have access to my money yet they've recieved their payment.</p> <p> </p> <p>Urgently have this matter resolved. </p>