#frustratedtohell...#unacceptiblypoorservice...#corporatebullies

<p>To this day, I do not know why people have to fight with companies...big corporates or otherwise...in order to get customer service or a semblance thereof in this country.</p> <p>While my vehicle was at a panel beater, I hired a car through my insurance which was provided by Avis Southern Africa. I returned the vehicle unharmed on February 9. I AM STILL WAITING FOR MY GOOD FAITH DEPOSIT TO BE PAID BACK TO ME. ITS 21 FEBRUARY.</p> <p>I called Avis Randburg who seemingly don't have a phone because when you dial their number you get put through to the national call center. While the call centre agents were pleasant enough...I got given EVERY EXCUSE IN THE BOOK about why my payment was delayed. "It takes a week for our internal process to run its course," one agent said...."The deposit was made in your account on Friday," another agent said..."Absa approved your payment this morning so it should reflect tomorrow," the agent this morning told me. When I asked for a proof of payment to be sent to me because quite frankly I dont beleive a word of what Avis Southern Africa tells me...the lady ummed and aaahed finally telling me she is "unauthorized" to send me one. BULL****! IF YOU WERE SERIOUS ABOUT CUSTOMER SERVICE YOU'D BLADDY WELL MAKE A PLAN.</p> <p>Avis Southern Africa you people are bullies and hide behind the fact that you are a big corporate and the man on the street can seemingly do nothing about the **** poor service you provide. This situation is unacceptable, but you don't really care about the man on the street do you?</p> <p>If there is anyone from Discovery Insure reading this.....drag your service provider over the coals for #patheticservice. #nothappy.</p>