MM
Maneo M

1 reviews | Active since May 2017

07 Jul 2025, 16:34

Frustrated

Invoice number E***, I am so disappointed at Avis cause everyday it's an extension of my refund. I called for an invoice and got it on Friday and finance department was called and I was told to follow up on Monday which is today. Now I call I am being told to wait for another 7 days... Please refund my money cause the invoice is there already issued and process my payment.

0
Replies (1)
Avis
Avis's reply08 Jul 2025, 08:36
Official
Dear Maneo,

Thank you for reaching out and sharing your experience. We are sorry to hear about the delay.

We will escalate this matter to our relevant teams for urgent attention.

We apologize for the inconvenience and appreciate your patience. We’ll do our best to ensure your refund is processed without further delay.

Kind Regards
The Avis Team