ZM
Zanele M
1 reviews | Active since Sept 2024
30 Jun 2025, 11:00
Frustrated
I am very frustrated with Avis as I have returned their car for a month already and my refund hasn't been processed, they can't send me proof that it was paid into my bank account as they claim.. I would never use their services and I need my refund.
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Replies (1)
Avis's replyOfficial
01 Jul 2025, 10:26Dear Zanele,
Please accept our sincere apologies for the delay in processing your refund.
Your request was submitted to our Finance Department; however, we only recently received feedback advising that the initial refund attempt was unfortunately rejected. We have since resubmitted it, and you can expect the funds to reflect in your account within 3–5 working days.
We truly regret any inconvenience this may have caused and appreciate your patience and understanding.
Thank you.
Avis Team.
Please accept our sincere apologies for the delay in processing your refund.
Your request was submitted to our Finance Department; however, we only recently received feedback advising that the initial refund attempt was unfortunately rejected. We have since resubmitted it, and you can expect the funds to reflect in your account within 3–5 working days.
We truly regret any inconvenience this may have caused and appreciate your patience and understanding.
Thank you.
Avis Team.
Avis's reply01 Jul 2025, 10:26
Official
Dear Zanele,
Please accept our sincere apologies for the delay in processing your refund.
Your request was submitted to our Finance Department; however, we only recently received feedback advising that the initial refund attempt was unfortunately rejected. We have since resubmitted it, and you can expect the funds to reflect in your account within 3–5 working days.
We truly regret any inconvenience this may have caused and appreciate your patience and understanding.
Thank you.
Avis Team.
Please accept our sincere apologies for the delay in processing your refund.
Your request was submitted to our Finance Department; however, we only recently received feedback advising that the initial refund attempt was unfortunately rejected. We have since resubmitted it, and you can expect the funds to reflect in your account within 3–5 working days.
We truly regret any inconvenience this may have caused and appreciate your patience and understanding.
Thank you.
Avis Team.