***** Alert

***** ALERT!!!! I went to Cape Town in September for a week. When returning the vehicle, they noticed a scratch and I was unable at the time to locate the slip on the inspection that was done on the day that I collected the vehicle. I then was provided a book for me to state that I returned the vehicle as I had received it.

By the time I returned back to JHB, I had received a text informing me that they went through their paperwork and the scratch was not there when the car was provided to me.

I then searched for the slip and it clearly indicated that the scratch was originally there when I collected the vehicle.

I contacted Avis and emailed the proof that what the scratch was originally there and I got an email back and it was a mistake on their side and they were going to refund me the money they had already deducted from my credit card.

It’s now 2 months later and I have not yet received my payment.

To my conclusion Ensure you have the slip when returning the car! As AVIS took advantage on the fact that I had lost the slip and they were just going to ***** my money.

Don’t trust Avis