1 reviews | Active since Jun 2016

20 Feb 2022, 21:04

Forced to keep 2 rental cars

Rental agreement: ***

I have rented out a car at Avis Secunda on the 04 Feb privately. My vehicle insurance then offered a rental after they have delayed the repairs on my vehicle. I returned privately rented car (group D) and took the insurance car (group K). The lady at avis secunda told me that if I cancel prior the agreement period I will pay R12500 whereas my Rental agreement was R8900 for 30 days. I am forced to have avis car that I'm not using anymore because the value she is giving is too high for 14day rental as compared to 30day Rental. Avis service is ridiculous. All they want is to reap us off. This doesn't make sense at all.

Can I be helped please instead of being forced

0
Replies (2)
Avis
Avis's reply21 Feb 2022, 08:59
Official
Hi Dinny D, thanks for bringing this to our attention. We will gladly look into this for you. Once we have feedback we will provide it to you. Thank you - AS
Avis
Avis's reply21 Feb 2022, 16:50
Official
 Hi Dinny D, our Secunda Branch Manager will be contacting you directly regarding your matter. Thank you - AS