Fantastic service from Avis Bloemfontein

I was most impressed with the help I got from Mr Tshalo Lefeta from Avis Bloemfontein today. My boss thought that he had left his pen, a gift from his wife and thus very sentimental, in his rental car. I called and Mr Lefeta said he'd have a look and call me back. Which he did. He confirmed that they had found a pen but the description didn't quite fit the pen we were looking for. He then sent me a photo from his own personal phone confirming that it was not the right one. I was really impressed by his willingness to go the extra mile and the manner in which he handled everything. As luck would have it, the pen was found this afternoon in my boss' robe pocket :-) Big relief!