1 reviews | Active since May 2015
False Accusation of damages
I hired a hyundai I20 from Avis from the 22 to 24 may 2015 and was falsely accused of damaging the car. I received the car at 10pm and the lady Natalie told me that it was pre inspected and shouldnt worry...so i checked around the car by myself and obviously with my untrained eye and being at night didnt find any problems. i hardly drove the car and it was parked off safely for most of the time that i spent in durban so when i returned it i was confident that there was no issue. ...on returning to jhb i receive a message that the car was damaged. i called them and now they accusing me of causing a dent underneath one of the doors. This is really unbelievable and so untrue coz i would've definitely known if i had hit something and wouldve reported it...and with the car parked off for most of the time theres no way i couldve dented it....the dent was there before and unfortunately i didn't pick it up when i received the car and so now i have been accused of damages. ..
Thank you for your post.
We have escalated your complaint to our Regional Manager who will resolve your complaint posted.
Kind Regards
Avis Team
Thank you for your post.
We have escalated your complaint to our Regional Manager who will resolve your complaint posted.
Kind Regards
Avis Team
