DP
Desmond P
1 reviews | Active since Mar 2020
27 Mar 2024, 13:52
Failure to follow procedures
Avis has been avoiding to discuss the damage of the vehicle until they resolve to refer my account for collection
I have since attempted to make contact but they were not getting feedback as I have evidence of damages before collection of vehicle.
Helpful (0)
Replies (3)0
Replies (3)
Avis's replyOfficial
27 Mar 2024, 15:17Dear Desmond,
Thank you for contacting us.
We sincerely apologize for the frustration and inconvenience you've experienced in trying to address the damage to the rental vehicle with Avis.
Your concerns are important to us, and we understand the urgency of resolving this matter promptly.
To expedite the resolution process, please provide me with your rental agreement number and contact information.
Thank you for your patience and understanding as we work to rectify this issue and regain your trust in Avis. We appreciate your feedback and the opportunity to make things right for you.
Warm regards,
The Avis Team
Thank you for contacting us.
We sincerely apologize for the frustration and inconvenience you've experienced in trying to address the damage to the rental vehicle with Avis.
Your concerns are important to us, and we understand the urgency of resolving this matter promptly.
To expedite the resolution process, please provide me with your rental agreement number and contact information.
Thank you for your patience and understanding as we work to rectify this issue and regain your trust in Avis. We appreciate your feedback and the opportunity to make things right for you.
Warm regards,
The Avis Team
Avis's reply27 Mar 2024, 15:17
Official
Dear Desmond,
Thank you for contacting us.
We sincerely apologize for the frustration and inconvenience you've experienced in trying to address the damage to the rental vehicle with Avis.
Your concerns are important to us, and we understand the urgency of resolving this matter promptly.
To expedite the resolution process, please provide me with your rental agreement number and contact information.
Thank you for your patience and understanding as we work to rectify this issue and regain your trust in Avis. We appreciate your feedback and the opportunity to make things right for you.
Warm regards,
The Avis Team
Thank you for contacting us.
We sincerely apologize for the frustration and inconvenience you've experienced in trying to address the damage to the rental vehicle with Avis.
Your concerns are important to us, and we understand the urgency of resolving this matter promptly.
To expedite the resolution process, please provide me with your rental agreement number and contact information.
Thank you for your patience and understanding as we work to rectify this issue and regain your trust in Avis. We appreciate your feedback and the opportunity to make things right for you.
Warm regards,
The Avis Team
DP
Desmond P's updateReviewer Update
27 Mar 2024, 15:20Good day
My contact number is ***
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My contact number is ***
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DP
Desmond P's update27 Mar 2024, 15:20
Reviewer Update
Good day
My contact number is ***
***
My contact number is ***
***
DP
Desmond P's updateReviewer Update
02 May 2024, 10:39They never done anything that’s how useless this service is
DP
Desmond P's update02 May 2024, 10:39
Reviewer Update
They never done anything that’s how useless this service is