Extremely Poor Service from Avis

<p>I have been renting cars from Avis through my company on a number of occasssions. Last week when I was collecting my rental car, they withheld an amount of R6 513.05 from my bank account due to an error on their part. They admiited their mistake and promised me that the funds would be released back into my bank account within the next 24 hours. However, this is now the second week and the funds have not yet been released into my bank account. This has resulted in my debit orders not going through. I have contacted Avis on countless occasssions to resolve this error but they have not been helpful at all. Actually, it seems as if Avis is clueless on how to resolve this simple error. This kind of incompetence is totally unacceptable! I am the one who is now suffering due to their incompetence. Avis should release my funds urgently!</p>