Extremely poor service and dishonest practices!

When I returned the vehicle at Kimberley Airport,the receptionist accepted the keys and told me that my deposit would only be refunded after 30 days since I had not used a cheque card.I agreed,went to fetch my belongings from the car,and on my way back an Avis staff member stopped me to check the car. After his inspection,he confirmed that everything was fine.A few minutes later,while I was already boarding my flight,the same staff member suddenly came back saying he had “missed” a scratch on the rim of the Suzuki Swift I rented. For clarity,the car does not even have rims but covers.He showed me photos on his phone and pressured me into signing a form,even though I couldn’t step outside to confirm the so-called damage for myself.Immediately after that I received an email from Avis claiming I had damaged the car.I immediately requested copies of the photos by email,but my request was ignored.Instead they attempted to debit an additional R380+ from my account the next day without any notice,on top of withholding my R3,250 deposit!Shockingly,within one day they had already concluded the “damage” would cost over R4,000 to repair without ever providing proof or transparency.This entire process was dishonest,unprofessional, and shows complete disregard for customers.In all honestly it feels like I have been ****med!!Avis failed to communicate properly,ignored my concerns, and tried to take money from my account without consent.I will never recommend Avis to anyone.