OF
Omar F

1 reviews | Active since Nov 2016

19 Dec 2022, 16:47

Exploiting customers

Slightly cheaper rates but the business model relies on exploiting customers through other means. In my case and for the second time, arbitrarily charging ~R2,000 for a minor scratch which I was not aware of in addition to the 'admin fees' despite having bought insurance. I'll never use Avis in South Africa again.

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Replies (1)
Avis
Avis's reply20 Dec 2022, 08:49
Official
Hi Omar,

Thank you for contacting us, 

We have sent your feedback and query through to our branch manager and we will revert back with feedback.

Avis Team.