East London Airport's Avis car rental fails to deliver.......

I hired a vehicle over the weekend of the 5 to 9 Aug in East London from Avis-Budget. The staff were pleasant and vehicle clean and ready. At the time of collection I was informed that the holding deposit of R2387.71 would be released in about 30 days (odd how other car rental agencies can do it in a matter of days). on around the 9 of September I called the customer care line and was assured they would attend to the matter and get back to me. It's now the 21st of September and I have not had an update and my deposit has still not been released. My advice to people hiring cars from the East London airport is to seriously reconsider AVIS-Budget if you had them in mind. On amore recent trip I gave Thrifty car rental a try and what a difference - my deposit has already been released (this was after the said AVIS-Budget rental which has still not been refunded)