SN
Shaddai N
1 reviews | Active since Nov 2024
11 Jan 2025, 07:23
E-toll charges.
Avis is by far the worst when it comes to keeping their promises. I am still waiting for feedback regarding an e-toll charge. I was promised feedback within 5 working days in November last year and to date I still haven't received any form of communication. I want a manager to contact me regrading my refund. I would never recommend your services to anyone.
Helpful (0)
Replies (3)0
Replies (3)
Avis's replyOfficial
13 Jan 2025, 11:15Dear Shaddai.
Thank you for bringing this to our attention, and we regret the negative impression we’ve left.
We apologize for the inconvenience and frustration caused by this. Please be assured that your concern is being taken seriously we are escalating this matter directly to a Manager.
Once we have feedback we will revert to you accordingly.
Thank you
The Avis Team
Thank you for bringing this to our attention, and we regret the negative impression we’ve left.
We apologize for the inconvenience and frustration caused by this. Please be assured that your concern is being taken seriously we are escalating this matter directly to a Manager.
Once we have feedback we will revert to you accordingly.
Thank you
The Avis Team
Best regards,
Avis's reply13 Jan 2025, 11:15
Official
Dear Shaddai.
Thank you for bringing this to our attention, and we regret the negative impression we’ve left.
We apologize for the inconvenience and frustration caused by this. Please be assured that your concern is being taken seriously we are escalating this matter directly to a Manager.
Once we have feedback we will revert to you accordingly.
Thank you
The Avis Team
Thank you for bringing this to our attention, and we regret the negative impression we’ve left.
We apologize for the inconvenience and frustration caused by this. Please be assured that your concern is being taken seriously we are escalating this matter directly to a Manager.
Once we have feedback we will revert to you accordingly.
Thank you
The Avis Team
Best regards,
Avis's replyOfficial
24 Jan 2025, 13:32Good Day Shaddai,
Thank you for your patience, please note we credited the E-toll charges back to your card.
-1411.01 SAR CA377095***XX9128
The amount may take a minimum of 3 days successfully reflect in your account.
Kind Regards
The Avis Team
Thank you for your patience, please note we credited the E-toll charges back to your card.
-1411.01 SAR CA377095***XX9128
The amount may take a minimum of 3 days successfully reflect in your account.
Kind Regards
The Avis Team
Best regards,
Avis's reply24 Jan 2025, 13:32
Official
Good Day Shaddai,
Thank you for your patience, please note we credited the E-toll charges back to your card.
-1411.01 SAR CA377095***XX9128
The amount may take a minimum of 3 days successfully reflect in your account.
Kind Regards
The Avis Team
Thank you for your patience, please note we credited the E-toll charges back to your card.
-1411.01 SAR CA377095***XX9128
The amount may take a minimum of 3 days successfully reflect in your account.
Kind Regards
The Avis Team
Best regards,
SN
Shaddai N's updateReviewer Update
24 Jan 2025, 14:14I thank you very much!
SN
Shaddai N's update24 Jan 2025, 14:14
Reviewer Update
I thank you very much!