L
Lungile
1 reviews | Active since Nov 2022
28 Apr 2026, 11:09
E-tag R1100 billed against me *****ulently
I’m utterly disappointed in Avis, you guys are ****mers and *******. You billed me incorrectly and *****ulently assigned an etag to my account when I did not even take one and when I request a dispute you take me from pillar to post and not refund me my money. I want my refund i am tired of calling none stop demanding my money back it’s been 7 weeks of waiting and empty promises. What a bad experience I had with you guys. Never again will I use your services, poor and dissatisfying.
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Avis's replyOfficial
28 Apr 2026, 23:01Dear Lungile,
We sincerely apologise for the inconvenience and frustration caused regarding the e-tag charge and the delay in resolving your refund.
Please note that your dispute has been escalated to the relevant branch for urgent investigation. We understand how frustrating the waiting period has been, and we appreciate your patience while the matter is being reviewed.
We will revert once feedback is received from the branch regarding the refund and disputed e-tag billing.
Kind regards,
AVIS Southern Africa
We sincerely apologise for the inconvenience and frustration caused regarding the e-tag charge and the delay in resolving your refund.
Please note that your dispute has been escalated to the relevant branch for urgent investigation. We understand how frustrating the waiting period has been, and we appreciate your patience while the matter is being reviewed.
We will revert once feedback is received from the branch regarding the refund and disputed e-tag billing.
Kind regards,
AVIS Southern Africa
Avis's reply28 Apr 2026, 23:01
Official
Dear Lungile,
We sincerely apologise for the inconvenience and frustration caused regarding the e-tag charge and the delay in resolving your refund.
Please note that your dispute has been escalated to the relevant branch for urgent investigation. We understand how frustrating the waiting period has been, and we appreciate your patience while the matter is being reviewed.
We will revert once feedback is received from the branch regarding the refund and disputed e-tag billing.
Kind regards,
AVIS Southern Africa
We sincerely apologise for the inconvenience and frustration caused regarding the e-tag charge and the delay in resolving your refund.
Please note that your dispute has been escalated to the relevant branch for urgent investigation. We understand how frustrating the waiting period has been, and we appreciate your patience while the matter is being reviewed.
We will revert once feedback is received from the branch regarding the refund and disputed e-tag billing.
Kind regards,
AVIS Southern Africa