Dubble disappointment from Avis. Time and money lost. Can FNB get a better rental company PLEASE!!

I phoned and booked a car (Avis is the only car rental place in the Tzaneen so HAD no better option). It took me 20 minutes to speak to someone, but this was the easiest part. It took me 1 HOUR to get the car which meant I misted my meeting. Well, Frikken Done AVIS!!

Then on a second occasion I booked through FNB ebucks (only reason while I use them). Deposit was taken 12th April, and they deducted the next day when I return the car the extra km, I drove which is fair and was like only R300. But it is more than 30 days, and I still had not yet received my deposit. Why the Hell do they keep it so long??

Don’t rent an Avis Car because you will lose you Ddeposit and it will cost you thousands.