Double sided tape on numberplate came loose.

A car was rented from Lanseria Airport last week, upon returning the car it was noted that a numberplate had fallen off. The person doing the inspection asked my husband to complete a form and said he could see that the sticky doublesided tape had come loose and there was no damage. Upon receiving the invoice it was noted that an amount of R2 478,10 had been deducted for a new numberplate. My husband has been Presidents Club for many years, rents cars often and this is how they treat their valued customers. It is impossible to get hold of anyone at the Lanseria branch as they do not answer their phone and held on for over an hour.