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Phumie M
1 reviews | Active since Dec 2015
03 Dec 2015, 18:23
Double charge for deposit
I booked a car with Avis and my service consultant failed to note damages on my contract. Next thing I get a wrongful charge for damage. Long story short I've now been charged twice for my deposit and it's been more than 7 working days since I paid the initial deposit. I'm at the end of my tether!!!
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Avis's replyOfficial
04 Dec 2015, 07:28Hello PhumieSM,
Thank you for your post.
We have escalated your complaint to our Customer Care Manager who will resolve your complaint posted.
Kind Regards
Avis Team
Thank you for your post.
We have escalated your complaint to our Customer Care Manager who will resolve your complaint posted.
Kind Regards
Avis Team
Best regards,
Avis's reply04 Dec 2015, 07:28
Official
Hello PhumieSM,
Thank you for your post.
We have escalated your complaint to our Customer Care Manager who will resolve your complaint posted.
Kind Regards
Avis Team
Thank you for your post.
We have escalated your complaint to our Customer Care Manager who will resolve your complaint posted.
Kind Regards
Avis Team
Best regards,