1 reviews | Active since Jul 2016

28 Nov 2023, 00:30

Don’t book Avis !! You will not get your deposit!

I booked a car for a weekend from the 9th-12 November. It’s the 28th November today and I am still waiting for my deposit. I’ve tweeted, I’ve called, numerous times. I keep being told it will be released in 48 hours! It’s been a month of constant follow ups. Never again will I book Avis! They are unprofessional and their mediocrity and incompetence is now an inconvenience to me! Ref : E***

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Replies (1)
Avis
Avis's reply28 Nov 2023, 11:13
Official
Hi Siwe,

Thank you for writing to us.

Please be advised that a request was sent to the bank to confirm if the amount was still on hold and they have not provided feedback, so we have followed up with them.

We apologise for the delayed response and feedback.   

Avis Team