Does Avis Rent a Car have a cash flow problem?

Item: Avis
Rating: 1
Author: Rika K

I rented a car from AVIS/Budget rent a car and have been waiting for 6 weeks for the return of my deposit. On 20 August I was informed that it would take another two business days. Does Avis have a cash flow problem or is their administration just not up to scratch? *** .

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Replies (2)

Avis's replyOfficial

04 Sept 2024, 08:38

Hi Rika,

Thank you for you for contacting us,

Please note that the holding deposit you are enquiring about was not an amount we debited off your account, the amount was always in your account but not available for you to use. Communication was sent to your bank to confirm if the holding deposit was released or still on hold and Capitec advised that the amount was released and made available for you to use.

Please contact your authorization department from your bank and they will confirm that the amount was released back to your available balance.

Avis team.

Avis's reply04 Sept 2024, 08:38

Official

Avis's replyOfficial

05 Sept 2024, 12:40

Hi Rika,

Thank you for your patience

Please be advised that we have sent you a response via your email regarding the e-toll charge.

Avis Team.

Avis's reply05 Sept 2024, 12:40

Official

Hi Rika,

Thank you for your patience

Please be advised that we have sent you a response via your email regarding the e-toll charge.

Avis Team.