Disgusting service and robbing clients money

<p>PLEASE PLEASE PLEASE AVIS YOU ARE DEFINETELY MESSING UP WITH MY ACCOUNT</p> <p> </p> <p>I really don’t know what Avis want from me, now you deducted R399 from my account. What is it for? NON CANCELLATION FEE FOR WHAT AS I CANCELLED MY BOOKING BECAUSE I GOT A BETTER OFFER WITH EUROPCAR. Reservation ********** 2za0 was cancelled immediately after being done and received an email confirming cancelation after cancelling it. On the day before collecting car at Europcar I went to your Preferred client desk just to make sure my booking is cancelled as I have read your terms and condition and the lady confirmed it is cancelled and there was no car waiting for me on my name. Please check your surveillance footages between 15h10 - 15h30 showing my visit to the preferred client desk. I'm really fed up with Avis. Please PLEASE PLEASE PLEASE I want my R399 back I’m not a millionaire who gives away money just like that.</p> <p> </p> <p>First it was a holding amount of R1755 that was done on my account and nobody at Avis could explain what it was for, Michelle from MV Card Cancellation confirmed it is a holding deposit done somewhere overseas, now this. Give me a break AVIS, fix your system and stop robbing off poor clients their hard earned money.</p> <p> </p> <p>I HAVE A CORPORATE BOOKING WITH AVIS ON MONDAY, I WILL MAKE SURE THE BOOKING IS CANCELLED AND MAKING USE OF ANOTHER RENTAL COMPANY. I HOPE I WILL GET MY MONEY BACK BEFORE I COME TO JOBURG.</p> <p> </p> <p>PLEASE CANCEL MY SO CALLED PREFERRED CLIENT PROFILE AND DELETE MY PROFILE FROM YOUR SYSTEM. I WILL NEVER EVER MAKE USE OF AVIS. PLEASE SEND ME COPY OF THE FOOTAGE AS I WANT TO TAKE THIS UP FURTHER WITH OMBUDSMAN.</p> <p> </p> <p>REALY ****ED AND UPSET.</p> <p> </p>