Disgusting service

Incident 1<br> Ref Nr ***<br> After renting at King Shaka Int Airport I have lodged a lot of complaints on Facebook about my returning of deposit and too much money deducted for fuel<br> Someone phoned me that sais he was the Customers Care Manager and apologised and promised me that I would be refunded on my account...3 days later NOTHING<br> Incident 2<br> After kind words I rented again at Cape Town Int Airport on 27 January Ref Nr: ***<br> Returned the car on 28 January and was promised that the PAID money will be lifted within 24 hours( made sure due to last incident) Monday 1 February NO MONEY!!!<br> CONGRATULATIONS.....YOU LOST A CLIENT FOR LIFE<br>