TM
Thandeka M
1 reviews | Active since Jun 2021
17 Jul 2025, 16:51
Disgusted
I am so disgusted and feel as though I am begging for a deposit that is due to me. Mind you this is an internal error from avis as they couldn't tell if the deposit was a sale or was held by my bank whatever that means the 14 days has passed since i have returned their car with no dent nor scratch instead of them redeeming themselves NO an additional 7 to 14 working days has been added sies man.
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Avis's replyOfficial
18 Jul 2025, 08:36Dear Thandeka,
Thank you for sharing your experience. We are sorry to learn about this delay.
To assist, could you please provide the Rental agreement number or Reservation number.
Once we have this information, we’ll escalate the matter to our team for urgent review.
Thank you for your patience.
Kind regards,
The Avis Team
Thank you for sharing your experience. We are sorry to learn about this delay.
To assist, could you please provide the Rental agreement number or Reservation number.
Once we have this information, we’ll escalate the matter to our team for urgent review.
Thank you for your patience.
Kind regards,
The Avis Team
Avis's reply18 Jul 2025, 08:36
Official
Dear Thandeka,
Thank you for sharing your experience. We are sorry to learn about this delay.
To assist, could you please provide the Rental agreement number or Reservation number.
Once we have this information, we’ll escalate the matter to our team for urgent review.
Thank you for your patience.
Kind regards,
The Avis Team
Thank you for sharing your experience. We are sorry to learn about this delay.
To assist, could you please provide the Rental agreement number or Reservation number.
Once we have this information, we’ll escalate the matter to our team for urgent review.
Thank you for your patience.
Kind regards,
The Avis Team