SS
Shandukani S
1 reviews | Active since Mar 2022
21 Oct 2024, 13:29
Disappointed in the car rental service
I booked a car for rental, they held a deposit at their outlet that i paid on a POS, after returning the car they debited another Amount equivalent to the held deposit
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Replies (1)
Avis's replyOfficial
21 Oct 2024, 15:19Dear Shandukani,
Thank you for contacting us.
We apologize for the confusion and inconvenience you've faced. It’s concerning to hear that after returning the car, another amount equivalent to the held deposit was debited.
We will escalate this issue immediately to ensure it’s investigated, and we will work on getting your funds returned as soon as possible. Thank you for your patience, and we will provide updates promptly.
Kind Regards
The Avis Team
Thank you for contacting us.
We apologize for the confusion and inconvenience you've faced. It’s concerning to hear that after returning the car, another amount equivalent to the held deposit was debited.
We will escalate this issue immediately to ensure it’s investigated, and we will work on getting your funds returned as soon as possible. Thank you for your patience, and we will provide updates promptly.
Kind Regards
The Avis Team
Avis's reply21 Oct 2024, 15:19
Official
Dear Shandukani,
Thank you for contacting us.
We apologize for the confusion and inconvenience you've faced. It’s concerning to hear that after returning the car, another amount equivalent to the held deposit was debited.
We will escalate this issue immediately to ensure it’s investigated, and we will work on getting your funds returned as soon as possible. Thank you for your patience, and we will provide updates promptly.
Kind Regards
The Avis Team
Thank you for contacting us.
We apologize for the confusion and inconvenience you've faced. It’s concerning to hear that after returning the car, another amount equivalent to the held deposit was debited.
We will escalate this issue immediately to ensure it’s investigated, and we will work on getting your funds returned as soon as possible. Thank you for your patience, and we will provide updates promptly.
Kind Regards
The Avis Team