ZZ
ZM Z
1 reviews | Active since Nov 2013
26 May 2025, 10:15
Disappointed customer- terrible service and communication
Dealing with Avis has been a nightmare. I cancelled a booking and have yet to receive my refund although I was promised it would happen within 14 business days. It’s now been over a month.
I also hired a car with a deposit of over R8k, I only received R3k back after being misled by your consultants at Avis East London. I need my refund and I will never set eyes on this company again. Ridiculous! I keep getting calls to rate the service but nobody can help me with my refund and other issues. FIX IT!
Helpful (0)
Replies (2)0
Replies (2)ZZ
ZM Z's updateReviewer Update
26 May 2025, 10:17Also, where is my refund for the cancellation a day before?????? Reference 2***-ZA-4
ZZ
ZM Z's update26 May 2025, 10:17
Reviewer Update
Also, where is my refund for the cancellation a day before?????? Reference 2***-ZA-4
ZZ
ZM Z's updateReviewer Update
01 Jun 2025, 11:11I had made a separate booking the day before, that was cancelled and i didn’t receive the amount back into my account. The communication was that it would be a 14 day waiting period.
ZZ
ZM Z's update01 Jun 2025, 11:11
Reviewer Update
I had made a separate booking the day before, that was cancelled and i didn’t receive the amount back into my account. The communication was that it would be a 14 day waiting period.