BS
Bongani S
1 reviews | Active since Aug 2020
22 Aug 2025, 08:53
Disappointed by The East London branch
I'm very disappointed with the East London branch with their recovery team. A guy by the name Maja who is busy harrassing customers on the N2 between East London and Mthatha. Pointing out guns, Public harrassment which humiliating me in front of others. Taking the car on the spot ,and leaving you stranded.Please take decisive action against this. I personally know my consumer protection laws against recovery practices.
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Avis's replyOfficial
22 Aug 2025, 11:14Good day Simamkele,
Thank you for contacting us.
We humbly apologise for the unpleasant experience and will forward your complaint to our Special Investigations (SID) department.
We will revert once conclusive feedback is received.
In the interim, please provide us with your Rental Agreement number.
Best Regards,
The Avis Team
Thank you for contacting us.
We humbly apologise for the unpleasant experience and will forward your complaint to our Special Investigations (SID) department.
We will revert once conclusive feedback is received.
In the interim, please provide us with your Rental Agreement number.
Best Regards,
The Avis Team
Avis's reply22 Aug 2025, 11:14
Official
Good day Simamkele,
Thank you for contacting us.
We humbly apologise for the unpleasant experience and will forward your complaint to our Special Investigations (SID) department.
We will revert once conclusive feedback is received.
In the interim, please provide us with your Rental Agreement number.
Best Regards,
The Avis Team
Thank you for contacting us.
We humbly apologise for the unpleasant experience and will forward your complaint to our Special Investigations (SID) department.
We will revert once conclusive feedback is received.
In the interim, please provide us with your Rental Agreement number.
Best Regards,
The Avis Team