1 reviews | Active since Jul 2016
Disapointing service from AVIS!, NO refund of deposit after more than 3 weeks!
<p>I hired a car with AVIS Gautrain station in Sandton on the 27 May 2016 for 30 days.</p> <p>I returned the car on time on the 25 June 2016. Infact I returned the car a day earlier than what I had taken out.</p> <p>I paid a deposit of R1350 for the car on the 27 May 2016.</p> <p>After I had returned the car, Avis correctly deducted from my bank account the money for the petrol and E-tolls of R460.68.</p> <p>However I have not recieved my deposit of R1350 back(since they deducted the petrol costs and etoll costs separately)</p> <p>I paid the deposit on the 27 May 2016 and still today on the 19 July 2016, I have not recieved my deposit back!</p> <p>I have called the call centre numerouse times, speaking to different consultants who tell me that they have just processed the refund on their side and I should obtain the money within 2-3 business days</p> <p>(It has now been more than 3 weeks and still no refund!!)</p> <p>I am highly dissapointed with their service and will never recommend Avis to anyone!</p> <p>My friend also experienced the same problem with Avis and also had to resort to Hello Peter to get their deposit back!!</p> <p>This is absolutely unnacceptible</p>
