DIRTY RENTAL

On 23 April 2015 I hired a car from AVIS. On getting to the car I found it to be filthy inside and out. Obviously the people who rented it before me had taken it on many dirt roads. I was however thankful that the dashboard had (clearly) (I was so shocked I took a picture) been wiped on the drivers side. I had no time to complain about it as I had a meeting to attend. On my return i went onto the AVIS website and submitted a complaint. To date no one has bothered to come back to me! So it seems to me that PREMIUM (??) car rental company is one of those companies who have become to big for their boots and no longer needs my business! \WE TRY HARDER"";NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;850057;720622;14;2;0;0;0;0;2;NULL;NULL;NULL;15/05/13 13:30;15/05/13 11:37;PATHETIC SERVICE;7,60E+12;Online;***;I ORDERED SOME FLOWERS TO BE DELIVERED TO SOMEONE WHO WAS REALLY DOWN IN THE DUMPS...SUICIDAL ACTUALLY AND I WAS TRULY HOPING THAT NETFLORIST WOULD BE ABLE TO ASSIST ME IN BRIGHTENING SOMEBODY'S DAY AND MAKE THEM FEEL SPECIAL. I ALSO GAVE NETFLORIST CLEAR INSTRUCTION BY WHEN THE FLOWERS HAD TO BE DELIVERED.<br> <br> NEEDLESS TO SAY THE FLOWERS WERE NOT DELIVERED AND WHEN I EMAILED YOU TO GET A REFUND - SAME DAY! ITS 22 HOURS LATER AND TO DATE NO MONEY AND NO WORD FROM YOU.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;837326;875685;9;2;0;1;0;0;2;NULL;NULL;NULL;15/05/13 13:30;15/05/13 11:39;Rejecting Claims without a valid reason;***B;Annie Kesaven;***;I lodged a claim on the 21st of April with regards to a dent on my vehicles door. I followed the instructions on how and what to submit in order for the claim to be processed to the letter.<br> Today I contacted the centre to follow-up on the process and a lady by the name of \Annie Kesaven\"" proceeds to inform me that the quotes I submitted were not RMI approved.<br> <br> This is not the case as the quotes clearly show that the dealers are RMI approved. <br> <br> I am left disgusted as I believe that my claim was rejected without even looking at the documents requested.<br> <br> When I pointed out that the dealers are RMI approved"