MM
Mpumelelo M
1 reviews | Active since Jan 2018
01 Jan 2023, 20:15
Desperately trying to recover from covid 19
I'm being charged R5300 for a fender liner that can be clearly seen it wasn't damaged recently. Avis is desperately trying to recover from covid 19, this needs an ombudsman.
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Replies (3)0
Replies (3)
Avis's replyOfficial
03 Jan 2023, 11:37 Hi Mpumelelo Mashiane, thanks for getting in touch. Please note your matter has been escalated to our Branch Manager for assistance, as soon as we have feedback our Customer Care Team, will forward it to you via email. Thank you. ~AS
Avis's reply03 Jan 2023, 11:37
Official
Hi Mpumelelo Mashiane, thanks for getting in touch. Please note your matter has been escalated to our Branch Manager for assistance, as soon as we have feedback our Customer Care Team, will forward it to you via email. Thank you. ~AS
MM
Mpumelelo M's updateReviewer Update
11 Jan 2023, 06:56Okay now that you've taken your money and left me with a minus, why aren't you returning my R4200? What the hell is wrong with this company. I've been renting from you since 2015 and I must say, covid changed you. You are the worst when it comes to customer service.
MM
Mpumelelo M's update11 Jan 2023, 06:56
Reviewer Update
Okay now that you've taken your money and left me with a minus, why aren't you returning my R4200? What the hell is wrong with this company. I've been renting from you since 2015 and I must say, covid changed you. You are the worst when it comes to customer service.
Avis's replyOfficial
11 Jan 2023, 09:45Hi Mpumelelo, thanks for reaching out to us. We have escalated the matter to our Merchant bank, in order for them to confirm the amount pending and request a release, on your behalf. As soon as we receive feedback we will revert to you.
Thank you
The Avis Team
Thank you
The Avis Team
Avis's reply11 Jan 2023, 09:45
Official
Hi Mpumelelo, thanks for reaching out to us. We have escalated the matter to our Merchant bank, in order for them to confirm the amount pending and request a release, on your behalf. As soon as we receive feedback we will revert to you.
Thank you
The Avis Team
Thank you
The Avis Team