TL
Tony L

1 reviews | Active since Dec 2024

22 Jan 2025, 18:29

Deposit Unfairly Withheld

I recently had a disappointing experience with Avis, where they withheld my deposit despite the car being returned in perfect condition. This raises serious concerns about their practices, and I’m unsure if such actions are even lawful. I would strongly advise potential customers to consider other rental companies to avoid similar frustrations. Unfortunately, my experience with Avis has been far from satisfactory.

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Replies (1)
Avis
Avis's reply23 Jan 2025, 08:20
Official
Dear Tony, 
Thank you for contacting us.

We’re sorry to learn about your experience and understand your frustration. 

Please provide us with your reservation or rental agreement number so we can investigate this matter further and resolve it for you as quickly as possible. 

Kind Regards
The Avis Team

Best regards,