CM
Carla M
1 reviews | Active since Mar 2021
24 Oct 2024, 12:03
Deposit refund
Avis, are you going to refund me or not?
Helpful (0)
Replies (6)0
Replies (6)CM
Carla M's updateReviewer Update
24 Oct 2024, 16:32The said amount is still not in my account, tlhe 7 days has long passed and I am still waiting
CM
Carla M's update24 Oct 2024, 16:32
Reviewer Update
The said amount is still not in my account, tlhe 7 days has long passed and I am still waiting
Avis's replyOfficial
25 Oct 2024, 13:09Good Day Carla,
As previously requested : May you please confirm the amount you referring to?
Kind Regards
The Avis Team
As previously requested : May you please confirm the amount you referring to?
Kind Regards
The Avis Team
Avis's reply25 Oct 2024, 13:09
Official
Good Day Carla,
As previously requested : May you please confirm the amount you referring to?
Kind Regards
The Avis Team
As previously requested : May you please confirm the amount you referring to?
Kind Regards
The Avis Team
CM
Carla M's updateReviewer Update
25 Oct 2024, 13:11The amount said to have been released back into my account
CM
Carla M's update25 Oct 2024, 13:11
Reviewer Update
The amount said to have been released back into my account
CM
Carla M's updateReviewer Update
28 Oct 2024, 10:11Avis I am still waiting on my payment to reflect in my bank, it cannot be that almost a month later I have still not received my funds, the money u claimed to have paid back is still not in my account. Why must we be the one running after you for our payments. That is my hard earned money, it might not be much for you but it is a lot for me.... Please follow up on where my money is.
CM
Carla M's update28 Oct 2024, 10:11
Reviewer Update
Avis I am still waiting on my payment to reflect in my bank, it cannot be that almost a month later I have still not received my funds, the money u claimed to have paid back is still not in my account. Why must we be the one running after you for our payments. That is my hard earned money, it might not be much for you but it is a lot for me.... Please follow up on where my money is.
Avis's replyOfficial
28 Oct 2024, 16:35Good Day Carla,
As previously requested : May you please confirm the amount you referring to?
Kind Regards
The Avis Team
As previously requested : May you please confirm the amount you referring to?
Kind Regards
The Avis Team
Avis's reply28 Oct 2024, 16:35
Official
Good Day Carla,
As previously requested : May you please confirm the amount you referring to?
Kind Regards
The Avis Team
As previously requested : May you please confirm the amount you referring to?
Kind Regards
The Avis Team
Avis's replyOfficial
04 Nov 2024, 10:40Dear Carla,
Thank you for reaching out to us.
Please be advised that a request was sent to Capitec to advise on the status of the security deposit.
The bankl confirmed that Avis is no longer holding funds on your card. This means that they were released back into your available balance. Please note that these funds will not reflect on your bank statement as a deposit or a refund as they were not banked by Avis. They will only increase your available balance at the time of release. Furthermore, we do not have the date of release because that is administered by your bank.
Please feel free to contact your card division to confirm the exact date of reversal.
Best regards,
The Avis Team
Thank you for reaching out to us.
Please be advised that a request was sent to Capitec to advise on the status of the security deposit.
The bankl confirmed that Avis is no longer holding funds on your card. This means that they were released back into your available balance. Please note that these funds will not reflect on your bank statement as a deposit or a refund as they were not banked by Avis. They will only increase your available balance at the time of release. Furthermore, we do not have the date of release because that is administered by your bank.
Please feel free to contact your card division to confirm the exact date of reversal.
Best regards,
The Avis Team
Avis's reply04 Nov 2024, 10:40
Official
Dear Carla,
Thank you for reaching out to us.
Please be advised that a request was sent to Capitec to advise on the status of the security deposit.
The bankl confirmed that Avis is no longer holding funds on your card. This means that they were released back into your available balance. Please note that these funds will not reflect on your bank statement as a deposit or a refund as they were not banked by Avis. They will only increase your available balance at the time of release. Furthermore, we do not have the date of release because that is administered by your bank.
Please feel free to contact your card division to confirm the exact date of reversal.
Best regards,
The Avis Team
Thank you for reaching out to us.
Please be advised that a request was sent to Capitec to advise on the status of the security deposit.
The bankl confirmed that Avis is no longer holding funds on your card. This means that they were released back into your available balance. Please note that these funds will not reflect on your bank statement as a deposit or a refund as they were not banked by Avis. They will only increase your available balance at the time of release. Furthermore, we do not have the date of release because that is administered by your bank.
Please feel free to contact your card division to confirm the exact date of reversal.
Best regards,
The Avis Team