RvdM
Rudi van der Merwe

1 reviews | Active since Dec 2022

06 Dec 2022, 19:07

Deposit Please!

I have rented plenty vehicles with #avis before, never had a problem. I required a vehicle from them quite recently, went to Isando branch where they were more than happy to take my money for dep. etc.

After two weeks I returned the vehicle in perfect condition. The rental was closed and the invoice sent to me where they had to deduct e-toll etc. from my deposit. Now I've been waiting for more than a week for my deposit to be paid back to me and after various calls and airtime waisted nothing has been done. Up until #avise resolves this matter I would really not recommend them.

0
Replies (1)
Avis
Avis's reply07 Dec 2022, 08:49
Official
Hi Rudi,

Thank you for contacting us,

We received feedback from your bank Capitec, who has advised that there is Nothing Pending on your account. This means the amount that was reserved was automatically released/expired back to your available balance. 

Avis Teams

Best regards,