deposit not returned after 14 days!!!

<p>Rented a car from your branch in menlo park, the car was returned spotless with a FULL tank of petrol. i was the assured my deposit will be returned in the prescribed time frame , WELL IS 14 DAYS LATER AND I STILL DONT HAVE MY DEPOSIT!!!! and this is after REPEATED visits to the branch it self and numerous emails to the non-existing customer care !</p> <p> </p> <p>AN absolutely great experience with the car and the staff in the menlo branch is ruined because of the hopeless cutomer care department and who ever is in charge of the deposits being returned</p> <p> </p> <p>Sincerely disappointed </p>