LB
Lehlohonolo B

1 reviews | Active since Mar 2023

01 Mar 2023, 10:11

Deposit not refunded

I am disgusted and unhappy with Avis, it's been more than a months since I have returned the rented car. Paid deposit cash. They have been making numerous promises to pay back the deposit, until today I haven't received my deposit back. Everytime I call them they make empty promises that the money will be paid into my account. Avis reservation no: ***1ZA1

0
Replies (1)
Avis
Avis's reply01 Mar 2023, 12:07
Official
Hi Lehlohonolo,
 
 Thank you for contacting us,
 
We would like to apologize for the delay in processing your refund, we are currently having a system breakdown and we are working on fixing it. We have manually processed the refund and the amount should be available to you by Friday.
 
 Avis Team.