GK
Gugu K
1 reviews | Active since Dec 2024
08 Dec 2024, 09:21
Deposit not paid.
2 months and later than I still haven't received my deposit back, I called , Dm'd and sent email, but still no response.
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Replies (1)
Avis's replyOfficial
09 Dec 2024, 11:39Hi Gugu,
Thank you for your feedback.
Your refund of R536.77 was processed to your card on the 5th of Nov, as the rental was closed off incorrectly there is an amount of R933.41 not refunded, we have sent this to our finance department to refund, and we will advise of the feedback.
Please accept our sincere apology for any inconvenience that this may have caused to you.
Thank you.
Avis Team.
Thank you for your feedback.
Your refund of R536.77 was processed to your card on the 5th of Nov, as the rental was closed off incorrectly there is an amount of R933.41 not refunded, we have sent this to our finance department to refund, and we will advise of the feedback.
Please accept our sincere apology for any inconvenience that this may have caused to you.
Thank you.
Avis Team.
Avis's reply09 Dec 2024, 11:39
Official
Hi Gugu,
Thank you for your feedback.
Your refund of R536.77 was processed to your card on the 5th of Nov, as the rental was closed off incorrectly there is an amount of R933.41 not refunded, we have sent this to our finance department to refund, and we will advise of the feedback.
Please accept our sincere apology for any inconvenience that this may have caused to you.
Thank you.
Avis Team.
Thank you for your feedback.
Your refund of R536.77 was processed to your card on the 5th of Nov, as the rental was closed off incorrectly there is an amount of R933.41 not refunded, we have sent this to our finance department to refund, and we will advise of the feedback.
Please accept our sincere apology for any inconvenience that this may have caused to you.
Thank you.
Avis Team.