Deposit not paid bad after 2.5 weeks.
I used Avis the first time and the first time I used them it all went smooth. The second time I utilized Avis I paid a deposit of 3600+-. They have proceeded to draw money for the rental as per the usual car was returned in time in pristine condition. 2 and half week later my deposit has still not been returned to me. I highly do not recommend using Avis if this is the case with deposits.
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Avis's replyOfficial
27 Nov 2023, 09:12Hi Charl,
Thank you for writing to us.
Please be advised that a request was sent to the bank for them to confirm if the deposit is still on hold or if it was released. The bank confirmed that the amount is not on hold/pending. This simply means that the deposit was automatically released by your bank.
Avis Team
Thank you for writing to us.
Please be advised that a request was sent to the bank for them to confirm if the deposit is still on hold or if it was released. The bank confirmed that the amount is not on hold/pending. This simply means that the deposit was automatically released by your bank.
Avis Team
Avis's reply27 Nov 2023, 09:12
Official
Hi Charl,
Thank you for writing to us.
Please be advised that a request was sent to the bank for them to confirm if the deposit is still on hold or if it was released. The bank confirmed that the amount is not on hold/pending. This simply means that the deposit was automatically released by your bank.
Avis Team
Thank you for writing to us.
Please be advised that a request was sent to the bank for them to confirm if the deposit is still on hold or if it was released. The bank confirmed that the amount is not on hold/pending. This simply means that the deposit was automatically released by your bank.
Avis Team