JB
John B
1 reviews | Active since Jul 2013
10 Jul 2015, 09:03
Deposit not being returned
I rented a car from AVIS/Budget on Friday the 29th of June 2015. The car was returned on Sunday the 31st of June in perfect order. I was told it would take 3 days to refund my deposit however I have not revived my deposit or any communication explaining why my money has been held for so long. <br> <br> When I phoned AVIS/Budget customer services I get a stranded scripted response that it is a automatic process and that they cannot do anything. I have found that AVIS/Budget do not care about there customers.
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Replies (1)Avis's replyOfficial
10 Jul 2015, 09:08Hello johnbkzn,
Thank you for your post.
We have escalated your complaint to our Customer Care Manager who will resolve your complaint posted.
Kind Regards
Avis Team
Thank you for your post.
We have escalated your complaint to our Customer Care Manager who will resolve your complaint posted.
Kind Regards
Avis Team
Best regards,
Avis's reply10 Jul 2015, 09:08
Official
Hello johnbkzn,
Thank you for your post.
We have escalated your complaint to our Customer Care Manager who will resolve your complaint posted.
Kind Regards
Avis Team
Thank you for your post.
We have escalated your complaint to our Customer Care Manager who will resolve your complaint posted.
Kind Regards
Avis Team
Best regards,
